Use a Desktop Browser for Best Results.
We strongly recommend completing the setup process on a desktop browser, preferably Chrome. In our experience, doing this on a mobile web browser can be quite difficult — while not entirely impossible, the process is significantly less smooth.
Primary Email Requirement
Your registered email is the one linked to your active strategy or bot, and it’s the only one authorized to receive private account information. 2FA codes, invoices, and sensitive support responses will only be sent to this email.
Microsoft Email Users (Hotmail / Outlook / MSN / Live) & Zigglo:
If you’re using an email address from Hotmail, Outlook, MSN, Live, or any other Microsoft-related domain, please note that these are not compatible with key features in Sequence. Please contact us at [email protected] to get this resolved.
Bitget account with KYC Level 1 and Google Authenticator enabled
Please make sure your Bitget account has KYC Level 1 completed and Google Authenticator enabled. To ensure the security of your assets, bind any two: mobile number, email address, or Google Authenticator.