⚙️ Overview

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✅ Up to 5% of your total balance per trade window → Safe to withdraw anytime.

⚠️ More than 5% → You must notify Support so we can safely pause the bot.

📝 Withdrawals should be made in the base asset only — not the quote asset.

🪙 Your sub-account must always hold the minimum required balance for the strategy to continue operating safely and avoid interruptions in trading activity.

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🧠 Why This Matters

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• The algorithm determines and executes its DCA logic based on the total wallet balance of the sub-account where it operates, measured at trade initiation. The full balance at the time the trade opens is used to calculate every order size and safety-layer allocation.
• Withdrawing funds mid-trade disrupts this structure, interfering with the algorithm’s DCA logic and potentially causing order execution failures that can lead to financial losses. In leveraged products, such disruptions can even trigger account liquidation during sharp drawdowns or black swan events.
• A 5% withdrawal buffer per trade window is built into the system to provide limited flexibility without disrupting the system trading logic.

• 📘 What is a Trade Window </aside>

⏱️ How to process a withdrawal

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🧮 Check Your Withdrawal Limit

• Calculate the safe withdrawal buffer based on 5% of the total wallet balance of the sub-account. This applies to both Spot and Derivatives strategies

• Withdraw only in the base asset (e.g., BTC for BTC bots, USDT/C for USD/ALT bots).

• No need to contact Support if the amount is below 5%.

  💡 Example: If your balance is 0.5 BTC, you may safely withdraw up to 0.025 BTC during the current trade window.

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📮 Notify Us for Larger Withdrawals

If you wish to withdraw more than 5% of your total balance, please notify us using one of the following options:

• Submit a request via the Main Dashboard, or
• Send us an email at [email protected]

This notification allows our traders to safely disconnect the automated trading system,
preventing any potential risks that may arise during the withdrawal process.

👉 What Happens Next?

• Once your request is received, your bot will be set to stop at the next available opportunity following the algorithm’s built-in design logic.

  Please note: Depending on market conditions, this process can take anywhere from a few hours to an indeterminate period, as the algorithm waits for favorable conditions to exit profitably.

When a bot is set to stop, it means:

• It will continue monitoring and managing the current trade until it is fully closed.
• It will not open any new trades once the active trade has closed.

Once the trade closes, our team will notify you that it’s safe to proceed with your intended withdrawal.

⚠️ Do not withdraw funds before receiving confirmation from Support. Unannounced withdrawals can:

• Disrupt the algorithm’s DCA logic
• Leave open orders active on your exchange
• Lead to financial losses or potential account liquidation in derivatives strategies </aside>

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🚨 Need to withdraw my funds ASAP

• Please contact: **[email protected] before proceeding** so our trading team can assess your live trade status and provide options accordingly. </aside>

🚀 How to Reactivate Your Strategy

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🪙  After Your Withdrawal

1. Verify Minimum Funding Requirements

   Ensure your sub-account remains funded with at least the minimum balance in the base asset:

   • BTC Derivatives: 0.2 BTC
   • BTC Spot: 0.2 BTC
   • USD Spot: $20,000 ( $30,000 for the full flagship strategy )

2. Notify Support to Resume Trading

   • Email [email protected] confirming you’re ready to restart.
   • Our trading team will reconnect your bot and resume automated trading.

⚠️ Important: Bots do not restart automatically after a withdrawal.

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💬 FAQ

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• What Happens if I Withdraw All Funds Without Notifying Support?
• Can I withdraw profits while the bot is running?
• Can I pay my Sequence invoice using the same funds?
• Are my funds locked?
• I’m trading Derivatives, how can I know when a trading window has closed?
• I**’m trading on Spot, how can I know when a trading window has closed?** </aside>