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Important Notes Before You Begin Setup
You will need your Sequence User ID and BOT ID. These identifiers are essential throughout the setup process and are unique to your account.
You can also find this information in your original bot launch email, API refresh or on your invoice.
Example:
Contact us at [email protected] to obtain them.
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Some information before you get started
We strongly recommend completing the setup process on a desktop browser, preferably Chrome. In our experience, doing this on a mobile web browser can be quite difficult — while not entirely impossible, the process is significantly less smooth. Additionally, API configuration is not supported in the native exchange applications (e.g., the Binance or Bybit mobile apps), so it's important to use a desktop environment for a successful setup.
Your registered email is the one linked to your active strategy or bot, and it’s the only one authorized to receive private account information. 2FA codes, invoices, and sensitive support responses will only be sent to this email.
If you’re using an email address from Hotmail, Outlook, MSN, Live, or any other Microsoft-related domain, please note that these are not compatible with key features in the API connection manager. If you use one of these email service providers you must contact our support team before continuing.
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Available Strategies:
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Important: You must provide API keys for a sub-account dedicated to trading with Sequence
To trade with Sequence, each strategy must operate from a dedicated sub-account.
Never modify or place your own trades within this dedicated sub-account.
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Instructions:
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Please note: to trade spot the funds must be in the spot wallet.
Important: We do not connect sub-accounts without the required funds.
Please ensure you have transferred the required minimum balance ($20,000 USD / 0.2 BTC) to your spot wallet before proceeding.
Please note that API permissions are restricted to trading functions only—we cannot withdraw or transfer funds under any circumstances.
Attempting to connect without sufficient funds will trigger an "Insufficient Funds" error and prevent strategy activation.
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Instructions:
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Please note the funds must be in the spot wallet to trade. Additionally, please ensure that the keys are created on the correct sub account, not the master account.
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