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Important Notes Before You Begin Setup

You will need your Sequence User ID and BOT ID. These identifiers are essential throughout the setup process and are unique to your account.

You can also find this information in your original bot launch email, API refresh or on your invoice.

Example:

Contact us at [email protected] to obtain them.

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Some information before you get started

  1. Use a Desktop Browser for Best Results.

We strongly recommend completing the setup process on a desktop browser, preferably Chrome. In our experience, doing this on a mobile web browser can be quite difficult — while not entirely impossible, the process is significantly less smooth. Additionally, API configuration is not supported in the native exchange applications (e.g., the Binance or Bybit mobile apps), so it's important to use a desktop environment for a successful setup.

  1. Primary Email Requirement

Your registered email is the one linked to your active strategy or bot, and it’s the only one authorized to receive private account information. 2FA codes, invoices, and sensitive support responses will only be sent to this email.

  1. Microsoft Email Users (Hotmail / Outlook / MSN / Live):

If you’re using an email address from Hotmail, Outlook, MSN, Live, or any other Microsoft-related domain, please note that these are not compatible with key features in the API connection manager. If you use one of these email service providers you must contact our support team before continuing.

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Submit Refreshed API keys to Sequence

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Instructions:

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Additional Information

⁉️ API validity

API validity - is permanent for this method.

As you go through the API refresh process, it is important not to delete your active trading keys to prevent service interruption. You can safely delete the old API (or let it expire) after receiving the "API refresh" email.

⁉️ Trade only permissions

The API permissions we require provide strictly controlled access exclusively for executing trades on your exchange platform. To ensure account security, these permissions do not allow for any withdrawal or transfer capabilities of your funds.

⁉️ Security recommendation